100% Transparency

• Our online systems show your latest client bank account balances and all banking transactions.
• We show every invoice for every expenditure at your block.
• We show every task on which expenditure has been made and any time of ours spent on resolving that particular issue.
• We show a list of all work done at your block for you to see.
• We show an anonymous list of all flat-owners arrears.
• We show details of contracts and leases online and all insurance particulars.
• We are committed to putting all non-confidential documents relating to your building in a secure online domain accessible by the authorised clients.

These policies have the beneficial effect of allowing you to see what is being spent and done at your building but we do ask that people be responsible with this information.

For obvious reasons, we cannot enter into questions with every lessee about every expenditure and so we would ask that if you have any questions, you raise these with the directors of your management company for the block or by sending a succinct email to us stating your block, flat number, full name and the issue with as many reference details as possible.