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Canonbury’s belief in technology is at the forefront of our ability to deliver the best management service to our clients.
Our ability to use technology to automate processes not only allows us to provide you with the information you need and want but allows us to keep down the costs of providing that information.
At the same time, we are conscious that many clients will not wish to have this level of information and we can still provide a full, paper-based postal billing and updates service to those clients which we believe exceeds anything our competitors have to offer.
Here are some examples of responses we have made to the changing demands in the market-place.
- 2002 - launch of our lease extension, freehold purchase, right to manage and block management products. First 100% paper-free block management company.
- 2003 - automation of right to manage process to reduce prices of this process.
- 2004 - first block manager to accept online payments.
- 2005 - first block manager to show all expenditure and insurance documents online.
- 2006 - first block manager to show scanned copies of all documents online.
- 2007 - first block manager to integrate electronically with land registry.
- 2008 - first block manager to show all documents relating to management in secure online system.
- 2008 - first block manager to produce real-time accounts online.
- 2008 - first block manager to show the management tasks to clients online.
- 2009 - first block manager with automated legal recovery process for service charge debtors.
- 2009 - first block manager to provide an online insurance claim process.
- 2010 - first block manager to adopt National Building Specifications for all large scale works.
- 2010 - first block manager to make available all client correspondence to and from lessees online.
- 2010 - first block manager to offer free generic specifications for all maintenance contracts.
- 2011 - first block manager to show online reports for Section 20 processes including specification, tenders and observations.
- 2011 - first block manager to provide detailed policies for all block management issues.
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